TERMS AND CONDITIONS - CAR RENTAL JOHANNESBURG
The terms and conditions for vehicle rental follow below.
persons of which photocopies of valid
driving licenses and identity
documents or passports have been
provided to ResQ Rent A Car (hereinafter referred to
as ResQ), are permitted to drive a rental vehicle. The client will ensure that
nobody drives the rental vehicle that, to the best of his/her knowledge, has defective
vision or hearing, has ever had an epileptic fit, or has any physical infirmity
or disability or impairment that may adversely affect such person’s
The minimum age requirement for car rental is 23 years.
A driving license must be held for a minimum of 5 years.
2. General and Sundry
A single contract fee of R 150 is applicable on initiation of all rentals, and a monthly administration fee of R 50 for rentals extending over a month.
Car rental rates include comprehensive insurance and V.A.T., and exclude Insurance cover for
personal injury, luggage and personal property.
days comprise 24 hour periods from the time of receipt of a rental vehicle,
with two hours grace on the returning day, and distance is measured from the point of collection to the point of
returns of car rental vehicles that require a collection service are
subject to a 24 hour notification period. Impromptu (same day) collections,
without the required advanced notification, are invoiced up to the following
and collections of rented vehicles are charged at R 7.50 per km from the ResQ branch office, subject to a minimum of R 135 within the resident municipal area and -R 200 outside of the resident municipal area.
and oil consumption is not included
in car rental rates. The client is responsible for fuel and top-up lubricants
during the car rental period. Rental vehicles are fueled and refueled at the ResQ Rent A Car base. Refueling charges are charged to the client. For
credit card payments, 5% is added to any refueling charges.
tolling fees are excluded from car rental rates. Road tolling
charges are charged to the client. For credit card payments, 5% is added to any
drivers of rental vehicles may be included at a charge of R 5 per day,
subject to a minimum of R 150 per additional driver per car rental.
seats are available at a charge of R 5 per day, subject to a minimum of R 150 per baby seat per car rental.
2.10 Valet charges of
up to R 500 for 4 – 5 seater vehicles, and R 1000 for 7 – 10 seater
vehicles are applicable for soiling of seats and interior.
Client is responsible for traffic fines
and toll fees incurred during car rentals. An administration
charge of R 50 per fine is applicable for administration and payment of fines
on behalf of a client.
3. Insurance & Risk
3.1 The client
is responsible for repair charges
for damages sustained to a rental vehicle. A service and
administration fee of R 250 is applicable for repairs to rental vehicles.
3.2 Accident, fire and theft (AFT) excess
charges apply only in the event of insurable claims. An additional 5% is
charged on AFT excesses and damages paid by credit cards.
An accident excess surcharge, as specified below, will be applicable in the specified circumstances:
- An authorized under aged driver, as will be specified on the rental agreement: R 2500.00
- Occurrence at night during the hours after 22:00 and before 05:00: R 2500.00
- Travel on an unsealed dirt road: R 1500.00
3.4 The option
of Maxi insurance cover may be
withdrawn on the rentals of successive vehicles, in the event of damage or loss
incidents with rental vehicles.
following excesses apply for windscreen
At Standard cover: Total replacement cost
At Maxi cover: 50% of claim subject to minimum of R 500
damage is subject to the normal collision & theft excesses as applicable to
the selected cover.
administration fee of R 1500 is applicable for successful recoveries from third parties, following accident damage of a rental
3.7 In the
event of authorized travel in
neighboring countries, the client is responsible for all expenses
associated with transporting an accident damaged rental vehicle back to RSA, in
the event of accident damage incurring in neighboring countries.
4. Payment & Sureties
4.1 Payments by credit cards, electronic
bank transfers, cash deposits at ResQ Rent A Car's
office or bank deposits, are conditionally accepted.
and/or sureties are required to cover the full
estimated car rental charges plus the applicable
accident, fire and theft excess, tolling and refueling, subject to a set
minimum per vehicle Group.
4.3 2.5% is
added to the invoice value if payments are made by certain charge cards.
4.4 Car rental
charges included in the agreement, are billed on delivery of the rental vehicle and if
applicable, on receipt of notification of extensions. Long term car rentals are
pre-paid and invoiced monthly...
5. Service Hours
following after-hours services charges
are applicable for collections and returns of rental vehicles at the ResQ office outside of the
standard office hours:
Monday to Friday:
Saturdays, Sunday & public holidays:
additional after-hours service charge of R
350 is applicable for deliveries
and collections at other locations.
additional after-hours service charge of R
250 is applicable for car rental services rendered outside of the limits of
the extended operating hours.